Terms of use

About these terms

Artblr (artblr.com) is an international art marketplace operated by DFlunk Inc., a company based in Quebec, Canada. It lets artists and galleries showcase their work, and lets art lovers discover artworks, contact artists and buy art.

By using Artblr, you agree to these terms and to our privacy policy. If you don’t agree, please don’t use the site.

Nothing in these terms limits the rights you have under Quebec’s Consumer Protection Act or any other law that cannot be waived.

Your account

Artblr offers three types of accounts: art lover (always free), artist and gallery. You can also write to an artist without an account, using just your name and email address.

You agree to provide accurate information and to keep your password confidential. You’re responsible for what happens through your account. If you think someone is using it without your permission, let us know right away.

You can delete your account at any time from the “Privacy and data” page.

Artist plans and subscriptions

Artists can choose one of the following plans:

• Free: up to 5 artworks, at no cost;
• Pro: CA$4.99 a month, unlimited artworks;
• Gallery: CA$14.99 a month, a gallery space and tools for galleries.

Billing, trial and cancellation

New artists get a free 30-day Pro trial. Subscriptions are billed monthly, plus applicable taxes, and renew automatically until cancelled.

You can cancel at any time from your account. Your Pro plan stays active until the end of the month you’ve already paid for.

If you then move back to the free plan, all your published artworks stay visible; only adding new artworks beyond the free limit is blocked.

Artist responsibilities

By publishing an artwork, the artist (or gallery) confirms they have the right to show and sell it.

• They are responsible for the authenticity of their artworks.
• They are responsible for accurate descriptions: medium, dimensions, condition, price and availability.
• They are responsible for their tax obligations, including any sales taxes that apply to their sales.
• They answer buyers in good faith and ship sold artworks with care.

Direct-contact sales

A buyer and an artist can make a deal directly, through Artblr’s messaging or otherwise. Artblr charges no commission (0%) on these sales.

In that case, Artblr is not a party to the sale. Payment, delivery and any returns are settled between the buyer and the artist, and the Artblr guarantee doesn’t apply.

Online sales with the Artblr guarantee

Artworks can also be bought online on Artblr. A free account is required so you can track delivery, confirm receipt and, if needed, request a return.

The buyer pays securely through Stripe. Funds are held until delivery. The buyer confirms receipt; otherwise, receipt is confirmed automatically 21 days after shipping. The buyer then has 14 days to request a return if the artwork doesn’t match its description. A change of mind is not a reason for a return.

Once the guarantee period ends without a return request, the artist is paid, less an 8% commission charged to the artist. A return request puts the payout on hold until it’s resolved.

Returns and disputes

No refund is automatic: every return request is reviewed by a person on the Artblr team, under the following rules.

• Request: the buyer explains what doesn’t match the description and attaches photos of the artwork as received.
• Artist’s response: the artist has 5 days to respond and provide evidence (photos of the artwork and packaging before shipping, proof of shipping and delivery). Artblr then decides and explains its decision to both parties.
• Return shipping costs: if the artwork clearly doesn’t match its description (a different work, a defect or damage not shown, wrong dimensions or medium), the artist reimburses return shipping. In all other cases, the buyer pays for it.
• Sending the artwork back: the buyer ships the artwork back with tracking, in its original packaging or equivalent. The buyer is responsible for the artwork until the artist receives it.
• Condition on return: the artist has 3 days after receiving it to report any damage or difference, with photos. Artblr may then reduce the refund by the amount of the damage, or refuse it if the artwork sent back isn’t the one that was sold.
• Refund: it’s issued once the artwork is back and its condition has been checked. If the return is refused, the artist’s payout resumes.
• Payment disputes: if a buyer disputes the payment with their bank, Artblr responds using the artist’s evidence. If the dispute is lost even though the artist shipped with tracking and delivery is proven, Artblr covers the loss. Without proof of shipping or delivery, the amount may be deducted from the artist’s payouts.

Prints made on demand

Artists can also sell reproductions of their artworks: prints, canvases, objects. Artblr sells them, has them printed to order by a partner printer and shipped straight to the buyer. The artist receives their margin when the order ships.

• Made for you: each reproduction is made to order. It can’t be returned for a change of mind, and the return guarantee for original artworks doesn’t apply to it.
• Damaged or misprinted: report it to Artblr through the Contact page within 7 days of delivery, with photos of the product and the packaging. Artblr has it reprinted or refunds you, at no cost and without you having to send it back.
• Cancellation: an order can be cancelled and refunded as long as printing hasn’t started. Write to us as soon as possible.
• Times and costs: production usually takes 1 to 3 business days, then shipping. Shipping costs and taxes are shown in the cart, before payment.
• Colours: printed colours may differ slightly from what you see on screen.

Offers

A buyer can offer an amount for an artwork that’s for sale, and the artist can accept, decline or make a counter-offer. Each offer is valid for 72 hours.

An accepted offer only sets the price. Payment and delivery are then arranged either directly or through an online sale with the Artblr guarantee.

Certificates of authenticity

Certificates of authenticity are issued by the artist, who is responsible for them. Each certificate has a QR code that leads to a public verification page.

Artblr only verifies that the certificate was issued from the artist’s account. Artblr does not appraise artworks and makes no statement about their authenticity or value.

Intellectual property

Artists keep ownership of their artworks and their copyright. Publishing on Artblr doesn’t transfer any of these rights.

By publishing images, the artist grants DFlunk Inc. a non-exclusive, royalty-free licence to display, reproduce and adapt them (for example, in different formats, or in a visual that presents the artwork with its title) to run Artblr and promote the artist and the platform, crediting the artist by name: on the site, in the newsletter and on Artblr’s social media. This licence ends when the artwork or account is deleted, except for copies already distributed.

Artblr may therefore feature artworks on its Facebook page and Instagram account. When the artist has added their Instagram account, Artblr may tag them and invite them to collaborate on the post, which they are free to accept or not. The artist can ask at any time not to be featured on Artblr’s social media by writing to us; posts already published are removed at their request.

The Artblr name, the site and its design belong to DFlunk Inc.

Prohibited content and behaviour

On Artblr, you may not publish or do any of the following:

• copies or reproductions presented as originals, or works you don’t hold the rights to;
• scams, fake payments or any attempt at fraud;
• harassment, threats or hateful content;
• any illegal content;
• AI-generated works without clearly saying so;
• spam or unsolicited advertising messages.

Reporting and moderation

Anyone can report an artwork, profile or message that seems to break these terms. Our team reviews every report.

We may hide content, limit certain features or suspend an account that doesn’t follow these terms. Suspending an account signs it out everywhere and hides its profiles. If you believe a decision was a mistake, contact us.

Liability

We do our best to keep Artblr running smoothly and without interruption, but we can’t guarantee it at all times.

Artists are responsible for their artworks, their descriptions and any sales made through direct contact. To the extent permitted by law, Artblr is not liable for indirect damages arising from the use of the site or from a sale it isn’t a party to.

These limits don’t apply to intentional or gross fault on our part, or to bodily or moral injury, and they don’t reduce the rights consumers have under the Consumer Protection Act.

Changes, governing law and contact

We may change these terms. We’ll notify you by email or on the site at least 30 days before a significant change takes effect. If you don’t accept the new terms, you can stop using Artblr and delete your account.

These terms are governed by the laws of Quebec and the federal laws of Canada that apply there. The courts of Quebec have jurisdiction, without limiting a consumer’s right to bring proceedings in the court of their place of residence.

Questions? Contact us at info@artblr.com, 707 Saint-Joseph Blvd., Suite 200, Gatineau, Quebec J8Y 4B4, Canada.