Last updated: October 12, 2026
Who we are
Artblr (artblr.com) is an international art marketplace operated by DFlunk Inc., a company based in Quebec, Canada. In this policy, “Artblr”, “we”, “us” and “our” mean DFlunk Inc.
We are responsible for the personal information you share with us when you use the site. We handle it in accordance with Quebec’s Act respecting the protection of personal information in the private sector (Law 25) and, where it applies, Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
If you live elsewhere in the world, you keep the rights granted to you by the laws of your country.
Person in charge of privacy
The person in charge of the protection of personal information at DFlunk Inc. is Sébastien Demers.
You can reach them by email at info@artblr.com or by mail at: 707 Saint-Joseph Blvd., Suite 200, Gatineau, Quebec J8Y 4B4, Canada.
Information we collect
We only collect what the service needs to work. Depending on how you use Artblr, this may include:
- Account: name, email address, password (stored in hashed form), language, country and city. If you sign in with Google or Facebook, we receive your name and email address from that service.
- Art lovers: we only store your city, never your full address.
- Artists and galleries: the public profile, biography, artworks, images, prices, events and certificates of authenticity you publish.
- Messages: name, email address and the content of messages exchanged with artists, with or without an account.
- Online purchases: shipping address, order details and delivery tracking.
- Subscriptions and payouts: the plan you choose and your billing history; payment details are processed by Stripe.
- Preferences: hearts, followed artists, boards, search alerts and email choices.
- Technical data: server logs, which include your IP address, kept for 90 days at most.
Why we use it
We use your information only for the following purposes:
- to create and manage your account and sign you in securely;
- to display artist and gallery profiles and artworks;
- to deliver your messages and, if you wish, translate them automatically;
- to process subscriptions, online sales, returns and payouts to artists;
- to ship an artwork bought online to the address you provided;
- to send you account emails and, with your consent, the newsletter;
- to prevent spam, fraud and abuse, and to moderate reported content;
- to meet our legal obligations, including tax obligations.
Messages and automatic translation
You can write to an artist without creating an account: all you need is your name and email address. This information is passed on to the artist so they can reply.
We don’t use CAPTCHAs to block spam. Instead, we rely on automatic checks, such as a minimum delay before sending and a limit on messages per hour.
Messages may be translated automatically so that artists and buyers understand each other, even when they don’t share a language. When that happens, the message text is sent to Anthropic’s API for translation.
Our service providers
We rely on the following providers to run Artblr. They only use your information to provide these services to us.
- Supabase: database hosting, in the Montreal region.
- Vercel: website hosting, with functions running in the Montreal region.
- Cloudflare R2: storage of images and files, in the Eastern North America region (Cloudflare offers no region in Canada).
- Resend: sending emails.
- Stripe: payments, subscriptions and payouts to artists (Stripe Connect).
- Inngest: running background jobs (sending alerts, nightly calculations, etc.).
- Anthropic: optional automatic translation of messages, artwork descriptions and profiles, and help writing descriptions from the artist’s own words.
- Google and Meta (Facebook): signing in with your Google or Facebook account, if you choose to.
- CARTO: map backgrounds; your browser loads the map images from its servers, which then receive your IP address.
Hosting and transfers outside Quebec
Our database is hosted in Canada, in the Montreal region.
Some service providers may process information outside Quebec or Canada. These transfers are covered by agreements with each of them.
How long we keep it
We keep your information for as long as your account is active, or for as long as it’s needed for the purposes described above. Some specific periods:
- server logs and IP addresses: 90 days at most;
- on-site notifications: deleted after 6 months;
- payments and invoices: as long as required by tax laws, generally 6 years;
- deleted accounts: your personal information is erased or anonymized as soon as you delete your account.
Security
We protect your information with safeguards suited to its sensitivity. For example, passwords, tokens and secrets are always stored in hashed form, and the database can only be accessed from our servers.
If a confidentiality incident were to present a risk of serious injury, we would notify the people concerned and the Commission d’accès à l’information, as required by law.
Your rights
You have the right to access your information, have it corrected or deleted, and withdraw your consent at any time.
You can also get a copy in a structured format: in your account, the “Privacy and data” page lets you download your data as a JSON file.
You can delete your account yourself from the same page, and the deletion is immediate. In your conversations, your name is replaced so the other person keeps the message history.
For any other request, write to info@artblr.com. We’ll reply within the time limits set by law.
Changes to this policy
We may update this policy. The date of the latest update appears at the top of the page. If a change is significant, we’ll let you know on the site or by email.
Complaints
If you’re not satisfied with our answer, you can file a complaint with the Commission d’accès à l’information du Québec. People living elsewhere in Canada can contact the Office of the Privacy Commissioner of Canada, and people living in another country can contact their local data protection authority.